How to Remove Defamatory Material from Craigslist
Craigslist, a classified ads website, has become a valuable resource for many people in the United States and across the world to post and/or search listings for jobs, housing, personals, various services, and more. Although most Craigslist posters use the website for legitimate transactions or interactions, some go onto the website with the goal of exploiting others and interfering with legitimate business relationships. For instance, people may publish others’ personal information to harass them. Alternatively, disgruntled customers of a business may alter genuine ads for client services and construct fraudulent ads in such a manner that they appear to have actually been posted by someone from the business. This type of behavior can cause significant financial damage.
Craigslist prohibits certain content from being published on the website including postings that are false, misleading, deceptive or fraudulent; offensive, obscene, defamatory, threatening or malicious ads; and those containing anyone’s personal, identifying confidential or proprietary. Nevertheless some users do post these types of harmful ads on Craigslist, and these people feel comfortable doing so thinking they can shield their identities by posting anonymously.
This whitepaper will address how to remove defamation and other harmful Craigslist ads. Part II addresses contacting the poster or Craigslist through the website, while Part III discusses the subpoena process for disclosing the identity of an anonymous poster.